FREQUENTLY ASKED QUESTIONS
Below is a list of questions that we frequently hear from our clients. Please click on the question to which you require an answer.
How quickly can you attend my address?
Often we can provide same day service and if not we will attend your property within 48hrs.
Do you offer free quotes?
Yes, we offer obligation free on site quotes, with $0 call out fee.
Do you offer a senior or pensioner discount?
Yes we do! please be sure to tell us what concession card you hold when booking.
Are your antennas Australian made?
Yes they are manufactured in Melbourne to ensure the highest quality.
Are you franchised?
No, definitely not. We are a 100% family owned business and have been successfully operating since 1986. This way we can ensure quality assurance.
What areas do you service?
All suburbs of Melbourne and surrounding regional areas.
How are payments made?
We accept all methods cash, cheque, credit card and eftpos.
Do I need to be home?
Yes, access inside the home is preferred to enable testing at the TV outlet to ensure it is working to your standards.
How do you select the correct antenna?
As part of the obligation free onsite signal test the technician will measure signal levels and from these results can recommend the correct style of antenna to meet your needs.
Do you have a warranty?
Yes! we offer a 10yr warranty on all installations.