Call now for a FREE QUOTE 1300 361 121

FAQs CCTV

FAQs CCTV

Frequently Asked Questions - CCTV

Aside from CCTV FAQs, we also detail Antennas &SECURITY FAQs as outlined below:

  • FAQs ANTENNAS
  • FAQs SECURITY

Do you have an Antennas, Security or CCTV related question you’d like answered? Please contact our friendly team on 1300 361 121 or email us at sales@australianantennas.com.au

Australian Antennas specializes in residential & commercial antenna installation across all suburbs of Melbourne.

  • Professional Advice on Antennas, & TV Connection Solutions;
  • • Expert Installation of Antennas for Residential & Commercial Premises;
  • Antennas for Single Storey & Double Storey Homes, Apartments, Units & Townhouses;
  • MATV Solutions, Points, Data, Electrical, Smart Homes & More;
Antennas & Home Solutions Experts
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Antenna Installation Experts
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Professional Melbourne Based Specialists
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10 Year Warranty on all Antenna Installations
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Urgent Work & Fast Lead Times Available
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All Antennas are Australian Made
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Australian Antennas is Melbourne’s #1 Antenna Installer

ANTENNA INSTALLATION IN MELBOURNE BY OUR LICENSED TECHNICIANS

Are you looking for an Antenna to be installed within a home or work premises?

The team at Australian Security & Antennas provides a professional antenna installation service in Melbourne. Our experienced technicians will ensure that you’ll get a clear TV signal in your home or commercial establishment. With our unmatched service for 35+ years, we are recognised as Australia’s leading experts in digital TV reception and antenna installation.

Aside from our expertise within Antenna Installation we also specialize in providing CCTV, Intercom Systems, Access Control, Alarms, Points, MATV, Data & Electrical Services. Interested in finding out how we can assist with your requirements?

MAKE AN INQUIRY

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Frequently Asked Questions

Call now for a FREE Quote 1300 361 121

  • Why do I need a CCTV System for my home?
    CCTV systems have been shown to be an effective deterrent to any potential criminal activity and in the event a crime is committed you will have recorded evidence that can be used in a police investigation. CCTV systems can also be used to keep an eye on elderly family members or young children to ensure their safety, household pets or your valued possessions.
  • How can a CCTV system help my business?
    As stated above the first benefit as a deterrent to criminal activity but additional benefits include product control, trespassing, theft, Work Cover evidence and reducing or even eliminating security patrol costs.
  • What is the difference between a Digital CCTV and an Analog CCTV system?
    Digital IP CCTV cameras provide a much higher image quality and also only require a single CAT6 data cable to be connected to the onsite NVR as they are POE (Power Over Ethernet) compatible. Digital CCTV systems also provide the ability to log in remotely via PC, tablet or smart phone. Analog CCTV systems require power to each camera location, the image quality is not as good and you can only access the recorded footage onsite.
  • Do you install wired or wireless CCTV systems?
    We install wired CCTV systems to ensure maximum reliability and performance. Wireless CCTV systems whilst easier to install are prone to drop out with weak Wi-Fi signal and the requirement for mains power at each camera location or batteries to be replaced/recharged at regular intervals.
  • Are the cameras weather/vandal proof?
    The cameras we install are IP67 weather proof and IK10 vandal proof with an operating environment from -30deg Celsius up to 60deg Celsius. This ensures all cameras we install are suitable for outdoor installation.
  • How long can I record footage before it is overwritten when the hard drive is full?
    The CCTV system storage is scalable meaning we can install a single hard drive with 1TB capacity right up to multiple hard drives with 8TB capacity each. Most installations are calculated to provide at least 1 month of recorded footage before the oldest footage is overwritten in 10 minute blocks.
  • How do I view the CCTV cameras remotely?
    Via a PC, tablet or smart phone with a free easy to use app. You will only require an internet connection to access remote viewing.
  • What do all the megapixels (MP) mean?
    Megapixels identify the camera capture quality. The higher the number the more detail is preserved giving you the ability to zoom in on recorded footage with less image quality loss. See below for easy reference
    1. 2MP = 1080P HD
    2. 4MP = 2 x 1080P HD resolution
      3. 8MP = 4K UHD
  • What types of cameras are available?
    Our supplier Dahua has a huge range of CCTV cameras perfect for all situations. Dome cameras, bullet cameras, panoramic cameras and pignose cameras are all available in both wide angle fixed and zoom lenses that will allow the technician to frame the area or zone being captured exactly as you require it.
  • Can additional cameras be added to the CCTV System in the future?
    Yes, our installations are designed to be modular allowing for maximum flexibility to add or remove cameras and even upgrade storage capacity if required.
  • I have large trees/bushes that sway in the wind and I don't want to fill my hard drive with recordings triggered by this motion, can you help?
    Yes! Our technicians can set 'dead zones' on each individual camera so the motion sensor is only activated by legitimate movements. We can also black out sections of the camera feed so neighbouring properties don't have any privacy concerns should a camera overlook another property or private zone.
  • How do I get the recorded footage off my NVR hard drive?
    Via a USB stick, USB external drive or even via the app you use to remotely view the cameras. If you need professional assistance to export the video our technicians can always visit and assist you onsite should the need arise.
  • What happens if there is a break in and the thieves steal the NVR and hard drive?
    The CCTV system includes the option to pay a small monthly or annual fee to have 1 month of footage automatically backed up to the cloud for this exact circumstance.
  • I really want to deter potential criminal activity but I don't have the budget right now for a CCTV system, what can I do?
    Our technicians can supply and install a range of CCTV 'dummy' cameras that look exactly like the real thing and even come with a blinking LED for authenticity. Your home can be protected for a fraction of the cost of a real CCTV system.

OUR ANTENNAS & TV SERVICES

ANTENNA INSTALLATION
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ANTENNA INSTALLATION
MATV
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MATV
TV POINTS
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TV POINTS
HANGING TVS
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HANGING TVS
DATA
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DATA
SECURITY
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SECURITY

Client Testimonials

Excellent
Australian Antennas4.9
Based on 222 reviews
Sue
4 months ago
After having two previous antenna/tv companies out to our home this company was the only one able to diagnose the issue and fix it on the spot. From the office staff to Graeme our tech that installed our new antenna and fixed Foxtel for us, the service had been top notch. Graeme was knowledgeable, the prices extremely competitive, service was prompt and professional. Wouldn’t hesitate to use again or recommend.
Macy 517
2 years ago
After googling for Antenna services I found their website. I rang the number and was put through to Lynne. She couldn't have been more helpful, even re-arranging their tech's day to fit me in that same morning. She was fantastic, very understanding and helpful. About 2 hrs later Graham the Tech came around. What a great bloke. He was down to earth and a straight shooter. Did not try to upsell me for what I didnt need, making logical conclusions and solutions. Fixed my issue for $275 (considering I had a quote from another company that morning for $1500!!!, selling me everything) Everything is working fine with much better signal and picture. Couldn't recommend them any higher. Very trustworthy.
Rosemarie Haehnsen
2 years ago
I could not have had any better service than I received from Australian Security. I rang up, asked for Gordon, (a recommendation from a friend) and he was not far away, ahead of schedule, so arrived at my door 40 minutes later. My very old TV antenna was broken and the cable had snapped after the current storms we had. I was just expecting a quote, which I got, but in no time Gordon installed a new antenna, replaced the outside cable in a very neat and professional manner, and checked my TV and inside cabling. He really cares about doing the best job. I would highly recommend this company.
Bryan
2 years ago
Absolutely fantastic job done by Gordon mounting our TV and transforming our living space, he also handled a very last minute request to route some cabling behind our walls quickly and professionally, and all for a very reasonable price. Can’t be happier with the service we received today. We’ll probably be back to get CCTV done as well!
Allay
2 years ago
Wonderful experience, booked in for a free quote, Anthony came by promptly and he sounded very experienced. After a very reasonable quote, he was able to install my antenna for my new house build right then and there. I haven’t tested the reception yet but he assured me there is a 10 year warranty if anything goes wrong. Hassle free and ready when I move in! Thankyou!
Nick Zandes
4 years ago
I advised we had issues with losing channels on the odd occasion, a quick call and we had a tech onsite within 20m. That's quick service. Throughout the whole time the tech (Graeme) was onsite he explained what was happening to our current setup with our splitter and older antenna. Checked cables replaced old antenna, raised the pole to better coverage and we got a huge improvement in our TV reception. Great work done by Graeme. Very professional.
Stella Guettinger
4 years ago
Excellent service from start to finish. Made an inquiry online for a new antenna installation, received a quote the next day, and appointment was booked for the following day. Gordon did an excellent job with the installation and sent a photo for our records. Great value and a locally made antenna. Highly recommended.
Tim OC
4 years ago
Anthony did a fantastic job mounting our new 55" LG to the wall. He provided all materials such as bracket and cables, and it looks amazing. He was prompt, polite and professional, all for a competitive price. Recommend highly
Alexander Cusin
4 years ago
Quick response and on time arrival. Graeme gave a simple and clear explanation with what was needed to be done (replace the antenna) and then did the job without fuss at a competitive price. Very happy with the outcome and would highly recommend the service.
Peter Curnow
5 years ago
We had a TV reception issue and chose Australian Antennas almost at random but are very glad we did. They are very organised with constant contact on when they would arrive (early!). They diagnosed a problem very quickly and quoted a solution that not only fixed it on the spot, but was the most economical for me. They could have quite easily told me that I needed a new antenna and I wouldn't have known. It's refreshing to see a trustworthy business take care of their customers in such a way.
Cindy Sarris
5 years ago
Wonderful service. Gordon was very efficient in installing my antenna and I have had no problems with viewing normal TV. Thank you.
Sam Sutton
5 years ago
The team at Australian Security and Antennas were fantastic. They completed a complicated intercom installation for us and right from the start they were great to deal with. Karen and Matt in the office were pleasant to talk to and answered my many questions. Kevin, Matt and Chris who did the installation were all professional, knowledgeable, courteous and friendly. The job itself was done exceptionally well and I am so pleased with the result. I cannot recommend this company highly enough, thank you!
Linfeng Wei
5 years ago
The technician is very professional and competent. The job is done much better than expected. Happy to recommend the service.
Super88brblazy
5 years ago
Needed to get my internal aerial fixed (I'm in a rental and my pet chewed it 😞) Looked up website late on a Friday night. Rang on Saturday and technician came early Monday morning. Thankyou for being able to get this job done quickly and professionally! (My phone is connected to my son's account - unable to change the reviewer name) Kindest, Wendy O'Leary.
Superflip Bros
5 years ago
Straightforward interaction and a cheaper outcome than anticipated, thanks Anthony!
Harley Dean
5 years ago
Having phoned Australian Antennas at 9am to have my antenna problem rectified, the technician arrived at 10am, replaced my broken antenna and finished by 10.30am. That’s excellent service, with a friendly and competent technician, and a discount too! Highly recommend.
George Sutherland
5 years ago
Friendly knowledgeable and fixed the problem quickly. Also did some extra work as requested, happy to recommend.
Helen Svinos
5 years ago
Old fashioned customer service is what it’s all about. Booked, confirmed, installed & delivered within 24hours. Would definitely recommend.
K-maree
5 years ago
From end to end the experience I had with Australian Antennas was excellent. No matter who I dealt with, the team was in tune with all that was happening, it gave me great confidence. They are friendly and helpful, they know their stuff, they considered all options and openly involved me in the process to ensure I got exactly what I wanted.
Norma Walker
5 years ago
From the time it was booked I was updated , it was a very wet day and of course I expected it to be cancelled , however it dried up and the technician came and did an excellent job ! I would not hesitate to recommend them .. an excellent job .. thanks again
Steven Tan
5 years ago
True professionals, came on time and provided great advise, did the job in next to no time. Very pleased and highly recommended.
Andrew Steele
5 years ago
I am very happy about the skill and professionalism of this group. The end result I have never experienced before; crystal clear reception.
Karina K
5 years ago
Very impressed with the service Australian Antennas had provided. The technicians were very friendly, professional and efficient! Highly recommend!
Evelyn Cronk
5 years ago
I was truly impressed with Australian Antennas. The ease of booking and quality of communication and confirmation of appointments was impressive. The technician was prompt and carried out the job perfectly.
Liz Murphy
5 years ago
We had had another antenna service company and an electrician out to try to sort out our ongoing problem with poor reception - but neither of them did. Gordon from Australian Antenna’s came (on time), identified the problem straight away and immediately fixed it. We wasted too much time and money going elsewhere. Cannot recommend them more highly.
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WHY CHOOSE AUSTRALIAN ANTENNAS?

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OPERATING SINCE 1986 - OVER 35 YEARS

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ANTENNA & TV RECEPTION SPECIALISTS

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FULLY LICENSED SECURITY EXPERTS

HOW CAN WE HELP?

Australian Security & Antennas are experts in the supply and installation of Antennas to homes and businesses throughout Melbourne. Whether you are looking for improved TV reception, Point Installation, Electrical, Smart Home Automation or More – we have over 35+ years of experience within the Antenna & Security industry and can assist.

Aside from our Antennas Division, we provide customized security solutions according to customer requirements and our technicians have experience with the setup of CCTV, Alarms, Intercom Systems & Access Control.

WHY CHOOSE AUSTRALIAN ANTENNAS FOR ANTENNA SERVICES?

  • Melbourne’s Top Rated Antenna Installation Specialists
  • Unrivalled 10 Year Warranty on all Antenna Installations
  • All Antennas are Australian Made Antennas – guarantee of quality &durability
  • Australian Antennas’ Technicians are licensed & registered under the Australian Government Endorsed Antenna Installer Scheme
  • $20 Million Public & Property Liability Insurance
  • Melbourne’s Leading Builders, Real Estate Agents & Body Corporates choose Australian Antennas