I advised we had issues with losing channels on the odd occasion, a quick call and we had a tech onsite within 20m. That's quick service. Throughout the whole time the tech (Graeme) was onsite he explained what was happening to our current setup with our splitter and older antenna. Checked cables replaced old antenna, raised the pole to better coverage and we got a huge improvement in our TV reception. Great work done by Graeme. Very professional.
Excellent service from start to finish. Made an inquiry online for a new antenna installation, received a quote the next day, and appointment was booked for the following day. Gordon did an excellent job with the installation and sent a photo for our records. Great value and a locally made antenna. Highly recommended.
Anthony did a fantastic job mounting our new 55" LG to the wall. He provided all materials such as bracket and cables, and it looks amazing. He was prompt, polite and professional, all for a competitive price. Recommend highly
Quick response and on time arrival. Graeme gave a simple and clear explanation with what was needed to be done (replace the antenna) and then did the job without fuss at a competitive price. Very happy with the outcome and would highly recommend the service.
We had a TV reception issue and chose Australian Antennas almost at random but are very glad we did. They are very organised with constant contact on when they would arrive (early!). They diagnosed a problem very quickly and quoted a solution that not only fixed it on the spot, but was the most economical for me. They could have quite easily told me that I needed a new antenna and I wouldn't have known. It's refreshing to see a trustworthy business take care of their customers in such a way.
The team at Australian Security and Antennas were fantastic. They completed a complicated intercom installation for us and right from the start they were great to deal with. Karen and Matt in the office were pleasant to talk to and answered my many questions. Kevin, Matt and Chris who did the installation were all professional, knowledgeable, courteous and friendly. The job itself was done exceptionally well and I am so pleased with the result. I cannot recommend this company highly enough, thank you!
Needed to get my internal aerial fixed (I'm in a rental and my pet chewed it 😞) Looked up website late on a Friday night. Rang on Saturday and technician came early Monday morning. Thankyou for being able to get this job done quickly and professionally!(My phone is connected to my son's account - unable to change the reviewer name)Kindest, Wendy O'Leary.
Having phoned Australian Antennas at 9am to have my antenna problem rectified, the technician arrived at 10am, replaced my broken antenna and finished by 10.30am. That’s excellent service, with a friendly and competent technician, and a discount too! Highly recommend.
From end to end the experience I had with Australian Antennas was excellent. No matter who I dealt with, the team was in tune with all that was happening, it gave me great confidence. They are friendly and helpful, they know their stuff, they considered all options and openly involved me in the process to ensure I got exactly what I wanted.
From the time it was booked I was updated , it was a very wet day and of course I expected it to be cancelled , however it dried up and the technician came and did an excellent job ! I would not hesitate to recommend them .. an excellent job .. thanks again
I was truly impressed with Australian Antennas. The ease of booking and quality of communication and confirmation of appointments was impressive. The technician was prompt and carried out the job perfectly.
We had had another antenna service company and an electrician out to try to sort out our ongoing problem with poor reception - but neither of them did. Gordon from Australian Antenna’s came (on time), identified the problem straight away and immediately fixed it. We wasted too much time and money going elsewhere. Cannot recommend them more highly.
Kevin came out today and did a great job, very nice. They called 30mins out and came on time. Took time to check everything before quoting job. Prices are great. Not afraid to crawl under the house 🙃😄. Thanks Kevin.
The company was very professional in dealing with us. Booking was done instantly and named the service person that was coming. Reminded us of the booking the day before. Anthony who was the service man called to say he was coming in 15 mins. Checked our problem and recommended what was needed. He was very good and efficient with what he was doing. Very friendly and respectful. TV now works perfectly thanks to Anthony and Australian Antennas.I would recommend this company anytime.* * * * *
The company was very professional in dealing with us. Booking was done instantly and named the service person that was coming. Reminded us of the booking the day before. Anthony who was the service man called to say he was coming in 15 mins. Checked our problem and recommended what was needed. He was very good and efficient with what he was doing.I would recommend this company anytime.* * * * *
From the first contact with the Office to the installation technician the service was friendly but very professional. Questions were answered simply and accurately. The technical support was excellent, in fact a service that I call " old fashioned ", prompt clean and accurate.I highly recommend this company and they will be my and my family's "go to" for Antenna or Security installation.
Excellent job today with TV mounting and new TV point. After 3 previous quotes telling us how hard the job was Anthony quickly worked it out and completed the job neatly, professionally and without any fuss.Very happy to recommend. 😃
Australian Antennas are a most professional and genuinely caring company. Matt and Lynne were so helpful in answering my questions about my particular problem and time expected for my call out, nothing was too much of a problem with regard to my enquires.Stephen arrived as expected and spent 5 hours trying to sort out my antenna, cable etc problems. It was complex, my house is over 100 years old. He is a gem! Explained all my technological issues in clear speak and gave me a number of honest options. Stephen resolved all, particularly, my biggest problem no ABC TV ! A delightful, experienced young man with an empathetic and truly friendly nature. Also was so generous in not charging me fore many extra hours spent on my roof. Thank you so much Stephen. A pleasure to have met you. Australian Antenna's are lucky to have such a professional and lovely employee. Jill Thomas in Seddon
First spoke with Lyn who was extremely helpful. She arranged a time with me. On the day of installation of aerial point I received a call to advise a time that the installer was expected to arrive and then within the time frame advised Anthony arrived and was very helpful and professional in his communication and advice. I cannot fault the service I’ve received from Australian Antennas.
The entire process of obtaining a quote, and arranging for a technician was extremely easy. The staff were very responsive and arranged for a technician to attend our site within the same week.We had Anthony come out to install the Antenna, and he took great care in completing the installation, along with testing all the TV points. I'd highly recommend Australian Antennas.
Christine and I are grateful to Graeme, and Australian Antennas for an most professional, friendly, efficient and reasonably priced service in replacing our old antenna. We consider your approach to solving our problem as SERVICE WITH A BIG SMILE. We will highly recommend your company to all our friends.Kind regards to the whole team.David
Absolute pleasure to do business with. Best price, 10yr warrenty, aussie made, on time. Receptionist was knowledgeable, installer was good bloke. Dont bother with other quotes. Get it done right straight away. Thanks Australian antennas.
Highly recommend Australian Security and Antennas.The service provided by Matt the technician when installing my security system was absolutely brilliant. Diligent, thorough and high quality, not to mention polite, courteous and patiently answered all my silly questions. He is knowledgeable in the products he installs and was extremely helpful when I had problems (user issues not system) and came out again to assist. Matt the owner also provided excellent customer service, making time for me when ever I called. This company actually cares about their customers!
Thanks to Gordon who came to fix our TV reception problem. He only need to take a look at the antenna and immediately know what the problem is. The problem was resolved within 10 minutes after he changed the parts. He is very professional and efficient.
Australian Security and Antennas have provided excellent customer service. They are good value for money, providing prompt service, clear explanations and dependable delivery. Thanks Matt for organising everything.
I couldn't fault this business. On time, they did everything they said they would, good price and they use quality Australian made antennas. It was refreshing to deal with suchnice people and an efficient business.
Great experience dealing with Australian Antennas! Anthony was very helpful and fixed my issue in record time. He had also kindly replaced a few roof tiles while he was up installing the antenna of his own goodwill.Highly recommend this company!
On time, quick response, relocated aerial and improved signal strength for channels 2 and 10. Submitting a photo of the finished work was great. May consider including the bearing used for aerial orientation as part of the finished report/invoice.
Can't rate AS&A highly enough. Such a pleasure to deal with a service outfit that arrive on time, do the job well and don't charge the earth. Anthony was very knowledgeable, efficient and kept me informed during the process. Highly recommended.